Incident Management Specialist

hace 3 semanas


Santa Cruz, Costa Rica Transunion A tiempo completo
Incident Coordinator Job Description

TransUnion is seeking a highly skilled Incident Coordinator to join their team. This individual will work closely with Global Incident Response clients, including Breach Fulfillment Services clients and Incident Response Forensics clients.

Key Responsibilities:
  • Manage client expectations and complex problems through exceptional communication and project management skills.
  • Draft proposals and manage contracts to drive implementation of services involved in a matter.
  • Provide professional customer service and support to customers affected by cyber incidents and fraud.
  • Participate in project planning, monitoring, and reporting to ensure effective incident resolution.
  • Maintain current knowledge of data breach regulations and direct document and data transfers between the company and clients.

The ideal candidate will have 1-5 years of project management experience, proficiency in MS Office, and strong written and verbal communication skills. They should also possess excellent interpersonal skills, attention to detail, analytical and problem-solving abilities, and a team player mindset.

Estimated Salary Range:

$60,000 - $90,000 per year, based on location and experience.

About TransUnion:

TransUnion is a leading global risk information solutions provider.



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