Technical Implementation Specialist
hace 1 semana
At Thermo Fisher Scientific, we are seeking a highly skilled Technical Implementation Specialist to join our team. This is an exciting opportunity for individuals with experience in implementing end-to-end ServiceNow solutions.
**Key Responsibilities:**
- Capture and analyze business requirements to document technical solutions.
- Research new functionality and recommend solutions that deliver customer value.
- Plan, implement, control, and close all technical tasks related to configuration and implementation of ServiceNow.
**Requirements:**
- 1-3 years of experience in implementing ServiceNow solutions, including Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change and Release Management.
- Experience working on Agile framework projects.
- Proficiency in Business Rules, Script Includes, and UI Actions.
- Collaboration with platform and project management teams to ensure improvements are delivered completely, accurately, and timely.
**Preferred Qualifications:**
- Mentor offshore junior resources and contractors to address potential technical gaps.
- Manage multiple projects concurrently while maintaining attention to detail.
- Adaptability to change and ability to work independently and as part of a team.
- Excellent communication skills, both verbal and written.
We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.
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