Technical Implementation Specialist

hace 1 semana


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

At Thermo Fisher Scientific, we are seeking a highly skilled Technical Implementation Specialist to join our team. This is an exciting opportunity for individuals with experience in implementing end-to-end ServiceNow solutions.

**Key Responsibilities:**

  • Capture and analyze business requirements to document technical solutions.
  • Research new functionality and recommend solutions that deliver customer value.
  • Plan, implement, control, and close all technical tasks related to configuration and implementation of ServiceNow.

**Requirements:**

  • 1-3 years of experience in implementing ServiceNow solutions, including Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change and Release Management.
  • Experience working on Agile framework projects.
  • Proficiency in Business Rules, Script Includes, and UI Actions.
  • Collaboration with platform and project management teams to ensure improvements are delivered completely, accurately, and timely.

**Preferred Qualifications:**

  • Mentor offshore junior resources and contractors to address potential technical gaps.
  • Manage multiple projects concurrently while maintaining attention to detail.
  • Adaptability to change and ability to work independently and as part of a team.
  • Excellent communication skills, both verbal and written.

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience.



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