Technical Implementation Specialist

hace 3 semanas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo
Job Summary

We are seeking a skilled Technical Implementation Specialist to join our team at Thermo Fisher Scientific. In this role, you will be responsible for implementing ServiceNow solutions and ensuring seamless integration with our existing IT systems. If you have experience in Information Technology Service Management, IT Business Management, Web services, and strong process knowledge, we encourage you to apply.

About the Role
The ideal candidate will have 1-3 years of experience in implementing Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change and Release Management. They should also have expertise in Agile framework, Business Rules, Script Includes, and UI Actions. Additionally, experience in implementation of Service Portal with AngularJS knowledge is highly desirable.

Key Responsibilities
* Capture and analyze business requirements, documenting technical solutions.* Research new functionality, recommending solutions that deliver customer value.* Plan, implement, control, and close all technical tasks related to configuration and implementation.

Requirements
* 1-3 years of experience in implementing ServiceNow platform.* Strong understanding of platform capabilities and governance.* Experience in managing multiple projects, maintaining attention to detail.* Excellent presentation, verbal, and written communication skills.* Hardworking, collaborative, and positive attitude.

What We Offer
* Competitive salary range: $80,000 - $110,000 per year.* Comprehensive benefits package, including medical, dental, and vision insurance.* Generous retirement savings plan.* Paid time off and holidays.* Opportunities for professional growth and development.

How to Apply
If you are a motivated and detail-oriented individual with a passion for technology, please submit your application. We look forward to hearing from you

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