Investment Specialist, Payment Risk Operations

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Merchant Risk Investigator. As a key member of our Amazon Support Services Costa Rica SRL team, you will play a critical role in evaluating merchant accounts and safeguarding our global marketplaces.

Key Responsibilities
  • Conduct thorough investigations of suspicious merchant activity and behavior to identify potential risks to Amazon, our buyers, or merchants.
  • Communicate effectively with buyers, external customers, and internal stakeholders to make informed decisions about risk.
  • Maintain the quality of our site by enforcing Amazon's Policy Guidelines.
  • Stay up-to-date on new fraud patterns and trends, and take proactive measures to identify and minimize associated risks.
  • Work collaboratively with cross-functional teams to resolve issues affecting financial, legal, and reputational risk.
  • Achieve weekly productivity and quality standards for investigations.
Requirements
  • 6+ months of customer service experience.
  • Experience with Microsoft Office products and applications.
  • Ability to work a flexible schedule, including weekends, nights, and/or holidays.
  • Fluent written and verbal communication skills in English.
  • Bachelor's Degree.
Preferred Qualifications
  • Experience and/or knowledge of fraud, risk management, data research, collections, or banking.

  • Investment Specialist

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a highly skilled Investment Specialist - Payment Risk Operations to join our team at Amazon Support Services Costa Rica Srl. As a key member of our risk management team, you will be responsible for evaluating merchant accounts and safeguarding Amazon's global marketplaces.Key ResponsibilitiesInvestigate suspicious merchant activity...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled and detail-oriented Risk Operations Specialist to join our team as a Merchant Risk Investigator. In this role, you will be responsible for evaluating merchant accounts and safeguarding Amazon's global marketplaces.Key ResponsibilitiesInvestigate suspicious merchant activity and behavior that could pose a risk to...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Risk Management RoleWe are seeking a skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Management Specialist, you will be responsible for conducting risk assessments on emerging and established lines of business, stores, and products.Key ResponsibilitiesPerform risk assessments for new products and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a highly skilled Risk Intelligence Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Intelligence Specialist, you will play a critical role in identifying, tracking, and mitigating risks that impact our customers.Key ResponsibilitiesPerform risk intelligence deep dives and write assessments for...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job DescriptionWe are seeking a skilled Risk Operations Specialist to join our team. The ideal candidate will have a strong background in risk management and be able to effectively investigate and mitigate potential risks to Amazon's global marketplaces.Key ResponsibilitiesInvestigate suspicious merchant activity and behavior that could pose a risk to...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Title**: Payment Operations Manager**Location**: Hybrid**Duration**: 6+ months contract with possible extension**Contract Type**: W2 Only**Pay Range**: $50.28 - $54.28 per hourWe are seeking a Payment Operations Manager to support, optimize, and scale our strategic partnerships. Within our Payments and Financial Services organization at Intelliswift...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a Risk Management Specialist, you will play a critical role in protecting our global customers by conducting risk assessments for existing lines of business, stores, and payment products.Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryAs a Risk Analyst II in our Machine Learning Insights team, you will provide support to the Payment Risk ML team by using analytical and business skills to perform ML Model evaluation related deep dives, educating partners on model actions, and providing support in UAT, monitoring alerts, and more.Key ResponsibilitiesProvide time-sensitive...

  • Risk Analyst

    hace 2 meses


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Risk Analyst to join our Payment Risk Mining Analytics team at Amazon Support Services Costa Rica SRL. As a Risk Analyst, you will play a critical role in detecting and preventing fraudulent activity in hundreds of millions of e-commerce transactions across the globe.Key ResponsibilitiesConduct in-depth...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job DescriptionWe are seeking a seasoned Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. The ideal candidate will have prior experience in risk management and a strong ability to conduct risk assessments for existing lines of business, stores, and payment products.The successful candidate will play...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Risk Analyst II, Payment Risk Mining AnalyticsAre you passionate about using data to prevent fraud and ensure trust in online transactions? Do you have a knack for analyzing complex data sets and identifying emerging patterns? We're looking for a skilled Risk Analyst II to join our team at Amazon Support Services Costa Rica SRL.About the RoleAs a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Risk Analyst to join our Payment Risk Mining Analytics team at Amazon Support Services Costa Rica SRL. As a Risk Analyst, you will play a critical role in detecting and preventing fraudulent activity in hundreds of millions of eCommerce transactions across the globe.Key ResponsibilitiesConduct in-depth analytical...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Merchant Risk Investigator. As a key member of our fraud prevention team, you will play a critical role in safeguarding Amazon's global marketplaces by evaluating merchant accounts and identifying potential risks.Key ResponsibilitiesInvestigate suspicious...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Program Manager II, Buyer Risk Investigations, Payment RiskAre you passionate about preventing fraudulent activity and ensuring trust in online marketplaces? Do you enjoy working in a fast-paced, entrepreneurial environment, solving complex problems, and delivering innovative solutions?As a Program Manager in our Buyer Risk Prevention team, you...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Our mission in Buyer Risk Prevention (BRP) is to safeguard every financial transaction across all Amazon sites while ensuring transparency to our legitimate customers. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com.The Risk Analyst II in Machine Learning...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Risk Analyst to join our Payment Risk Mining Analytics team at Amazon Support Services Costa Rica SRL. As a Risk Analyst, you will play a critical role in detecting and preventing fraudulent activity in hundreds of millions of eCommerce transactions across the globe.Key ResponsibilitiesOwn analytical deep dives...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Risk Analyst II to join our Machine Learning Insights team in Payment Risk. As a Risk Analyst II, you will play a critical role in providing support to our Payment Risk ML team, using analytical and business skills to perform ML Model evaluation related deep dives, educating partners on model actions, providing...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are looking for a talented Risk Analyst to join our Payment Risk Mining Analytics team. As a key member of our team, you will be responsible for identifying emerging fraud patterns and communicating findings to ML teams, Program Managers, and other cross-functional partners.About the TeamOur mission is to combine the latest data science...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job SummaryWe are seeking an experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. The successful candidate will conduct risk assessments for existing lines of business, stores, and payment products to aid in the reduction of defects and risk exposures.Key ResponsibilitiesPerform risk...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Transaction Operations Specialist**Western Union is seeking a skilled Transaction Operations Specialist to join our team. As a key member of our operations team, you will be responsible for performing transactions investigations, bank reconciliation, and cash reporting. You will also be responsible for maintaining customers and their accounts in our core...