Investment Specialist, Payment Risk Management
hace 4 semanas
About the Role
We are seeking a highly skilled and detail-oriented Risk Operations Specialist to join our team as a Merchant Risk Investigator. In this role, you will be responsible for evaluating merchant accounts and safeguarding Amazon's global marketplaces.
Key Responsibilities
- Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.
- Communicate with buyers and other external and internal customers to make informed decisions about risk.
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
- Identify new fraud patterns and trends, and take appropriate action to minimize the risk posed by such trends.
- Work with all areas of the business to resolve issues affecting financial, legal, and reputational risk.
- Achieve weekly productivity and quality standards for investigations.
Requirements
- 6+ months of customer service experience.
- Experience with Microsoft Office products and applications.
- Ability to work a flexible schedule, including weekends, nights, and/or holidays.
- Fluent English language skills.
- Bachelor's degree.
A Day in the Life
As a Risk Operations Specialist, you will be responsible for analyzing data to make informed decisions about accounts, balancing productivity with quality while considering the impact on the customer experience. You will interact with customers to gather relevant information and handle 80 to 100 cases per day. The role requires a mindset of change management to understand the benefits of any changes in the fast-paced environment.
-
Investment Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Investment Specialist - Payment Risk Operations to join our team at Amazon Support Services Costa Rica Srl. As a key member of our risk management team, you will be responsible for evaluating merchant accounts and safeguarding Amazon's global marketplaces.Key ResponsibilitiesInvestigate suspicious merchant activity...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoRisk Management RoleWe are seeking a skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Management Specialist, you will be responsible for conducting risk assessments on emerging and established lines of business, stores, and products.Key ResponsibilitiesPerform risk assessments for new products and...
-
Risk Management Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a highly experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a Risk Management Specialist, you will play a critical role in protecting our global customers by conducting risk assessments for existing lines of business, stores, and payment products.Key...
-
Risk Management Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob DescriptionWe are seeking a seasoned Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. The ideal candidate will have prior experience in risk management and a strong ability to conduct risk assessments for existing lines of business, stores, and payment products.The successful candidate will play...
-
Payment Risk Analysis Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a skilled Payment Risk Analyst to join our team at Amazon Support Services Costa Rica Srl. As a Payment Risk Analyst, you will be responsible for providing critical analytics support to our Payment Risk ML team.About the RoleThis is an exciting opportunity to work on complex data analysis and risk assessment, using your expertise in...
-
Risk Management Specialist II, Payment Risk Insights
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoOur mission in Buyer Risk Prevention (BRP) is to safeguard every financial transaction across all Amazon sites while ensuring transparency to our legitimate customers. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com.The Risk Analyst II in Machine Learning...
-
Fraud Detection Specialist
hace 21 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a skilled Fraud Detection Specialist to join our team in Amazon's Payment Risk department. As a key member of our Machine Learning Insights team, you will play a crucial role in helping us detect and prevent fraudulent activity across hundreds of millions of eCommerce transactions globally.In this challenging and rewarding...
-
Risk Intelligence Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Risk Intelligence Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Intelligence Specialist, you will play a critical role in identifying, tracking, and mitigating risks that impact our customers.Key ResponsibilitiesPerform risk intelligence deep dives and write assessments for...
-
Security Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Equifax A tiempo completo**Security Risk Management Role**At Equifax, we are seeking a skilled Security Risk Management Specialist to join our team. In this role, you will be responsible for reviewing and tracking new security issues, as well as reviewing artifacts provided as evidence to close current issues. You will also be cross-trained in our Deviations process to support when...
-
Risk Management Specialist, Central
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. The ideal candidate will have 2 years of experience in Program Management/Risk Management or Customer related investigations.Key ResponsibilitiesDevelop and implement risk management strategies to ensure compliance with...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the RoleAmazon Support Services Costa Rica Srl - B20 is seeking a highly skilled Risk Management Specialist to join our Escalation Management & Prevention Team. As a key member of our team, you will be responsible for identifying and preventing abuse for our customers and brand owners worldwide.Key ResponsibilitiesLead and support teams in responding...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl. As an Emerging Risk Manager, you will play a critical role in identifying emerging trends affecting buyers and selling partners, and developing mechanisms for continuous monitoring and improvement.Key ResponsibilitiesIdentify...
-
Risk Analyst II, Payment Risk Machine Learning Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAs a Risk Analyst II in our Machine Learning Insights team, you will provide support to the Payment Risk ML team by using analytical and business skills to perform ML Model evaluation related deep dives, educating partners on model actions, and providing support in UAT, monitoring alerts, and more.Key ResponsibilitiesProvide time-sensitive...
-
Risk Management and Controls Specialist
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoRisk Management and Controls Specialist Job DescriptionThe Sales and Marketing Group (SMG) Risk and Controls Specialist is a critical role to provide ethics, compliance, and controls leadership for SMG at the WW level while partnering closely with stakeholders across SMG, Business Units (BU), Legal, and SMG Finance, including the regional risk and controls...
-
Risk Management Specialist II, Payment Protection Analytics
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleAt Amazon Support Services Costa Rica SRL, we're on a mission to make our online marketplace the safest place to transact. As a Risk Analyst II, Payment Risk Mining Analytics, you'll play a critical role in detecting and preventing fraudulent activity in hundreds of millions of eCommerce transactions worldwide.Key Responsibilities- Conduct...
-
Risk Analyst II, Payment Risk Machine Learning Expert
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Risk Analyst II to join our Payment Risk Machine Learning team at Amazon Support Services Costa Rica Srl. As a Risk Analyst II, you will play a critical role in providing support to our Payment Risk ML team, utilizing your analytical and business skills to perform ML Model evaluation related deep dives, educate...
-
Global Risk Prevention Specialist
hace 21 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a highly skilled Global Risk Prevention Specialist to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. This is an exciting opportunity to protect our global customers from emerging risks and threats.Job SummaryIn this role, you will conduct risk intelligence assessments for existing...
-
Third-Party Risk Management Specialist
hace 5 días
San José, San José, Costa Rica Catalina Marketing A tiempo completoAbout Catalina MarketingCatalina Marketing delivers omni-channel solutions to its customers with a rich history of data assets. Its greatest asset is its people, guided by principles that set the stage for winning in the markets it serves.Job Title: Third-Party Risk Management SpecialistSalary: $90,000 - $120,000 per yearAbout the RoleThis critical position...
-
Risk Analyst, Payment Risk Mining Analytics Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are looking for a talented Risk Analyst to join our Payment Risk Mining Analytics team. As a key member of our team, you will be responsible for identifying emerging fraud patterns and communicating findings to ML teams, Program Managers, and other cross-functional partners.About the TeamOur mission is to combine the latest data science...
-
Compliance Risk Specialist
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completo**About the Role**As a Compliance Risk Specialist at Convera, you will be working in our Santa Ana-Lindora office, where you will be fully trained to investigate and analyze corporate customers to ensure they meet all necessary requirements, legislation, and policies.**Responsibilities:**Ensuring all new or existing corporate customers meet Know Your...