Global Risk Prevention Specialist

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About the Role

We are seeking a highly skilled Global Risk Prevention Specialist to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. This is an exciting opportunity to protect our global customers from emerging risks and threats.

Job Summary

In this role, you will conduct risk intelligence assessments for existing lines of business, stores, and payment products to identify key risk indicators and appropriate mitigation strategies to reduce fraud, abuse, and misuse on our platform. You will also partner with Risk Managers, Program/Product Managers, and other risk teams across the company to drive continuous improvements of existing risk intelligence programs and mechanisms owned by our team.

Main Responsibilities
  1. Perform risk intelligence deep dives and write assessments for existing and new: LOBs, stores, payment methods, surfacing risks and reputational exposure points.
  2. Assist Sr Risk Managers and Analysts in advising on risk mitigation strategies and controls to prevent fraud, misuse, abuse, and other operational risks that negatively impact our customers.
  3. Contribute to business reviews to Leadership regarding emerging risks, status of assessments, and control performance.
  4. Support post-launch reviews to capture new risk scenarios, conducting deep dives on repeat errors to eliminate defects.
  5. Utilize data and anecdotes to quantify risk impacts to our customers.
  6. Provide clear and concise written and verbal communication throughout the assessment journey to our diverse stakeholders teams.
  7. Identify and deliver continuous improvement initiatives for the Risk Intelligence program.
Requirements
  • 3-5 years experience conducting intelligence analysis, or risk/Law Enforcement investigations.
  • Clear mental model on identifying, tracking, and mitigating risks.
  • Strong verbal communication skills.
  • Ability to deal with high levels of ambiguity and operate with minimal guidance from Leadership.
  • Ability to manage through influence.
  • Strong critical thinker with demonstrated ability to balance tactical and strategic work.
  • Proficiency in analysis lifecycle (identifying requirements, research, collection, analysis, production).
  • Demonstrates ability to dive deep into complex risk scenarios in partnership with other risk teams to find innovative solutions for controls.
Preferred Qualifications
  • Prior experience utilizing 3P vendor intelligence tools.
  • Prior experience across different risk vector investigations (i.e. Fraud, Abuse, Compliance, etc.).
  • Strong written communication skills.
  • Experience working with geographically distributed teams.
  • Knowledge of Payment Industry.
Salary and Benefits

This position offers a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.



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