Risk Management Specialist, Abuse Prevention and Investigation
hace 4 días
About the Role
Amazon Support Services Costa Rica Srl is seeking a Risk Management Specialist to join our team. This role is part of the Selling Partner Abuse Team, responsible for identifying and preventing abuse for our customers and brand owners worldwide.
Key Responsibilities
As a Risk Management Specialist, you will be responsible for:
- Identifying, containing, and resolving time-sensitive high-impact escalations around Collusion and compliance issues
- Identifying, driving, and tracking initiatives that improve the customer experience
- Conducting analysis to isolate issues, developing solutions based on changing business priorities
- Interacting with key stakeholders to define, deliver, and establish standard processes
- Building and standardizing processes to increase efficiencies and automation where available
- Exercising judgment in areas where policies are not well defined
- Operating with integrity and discretion to handle confidential information
Requirements
To be successful in this role, you will need:
- Advanced degree (master's degree) in a relevant field
- Experience with SQL
- Organized, independent, and autonomous, able to set and meet deadlines, and prioritize work with minimal guidance
- Proven ability to bring clarity to ambiguous situations
- Experience preparing reports that identify findings and provide recommended remediation strategies and solutions
- Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
-
Compliance and Risk Prevention Specialist
hace 2 semanas
San José, San José, Costa Rica Ynv Group A tiempo completo**About the Role**We are seeking a highly skilled Compliance and Fraud Specialist to join our team at YNV Group. The ideal candidate will have a strong background in fraud prevention, compliance with Law 7786, and risk management.**Key Responsibilities**Identify and create controls to prevent fraud trends from affecting the company's operations.Create...
-
Risk Management Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the RoleAmazon Support Services Costa Rica Srl - B20 is seeking a highly skilled Risk Management Specialist to join our Escalation Management & Prevention Team. As a key member of our team, you will be responsible for identifying and preventing abuse for our customers and brand owners worldwide.Key ResponsibilitiesLead and support teams in responding...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleWe are seeking an experienced Risk Manager to join our Brand Escalation and Engagement Management team. As a Risk Manager, you will be responsible for investigating complex cases of suspected infringement of intellectual property and other abuse, and driving improvements for policies, tools, and technology innovations to protect customers.Key...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleWe are seeking an experienced Risk Manager to join our Brand Escalation and Engagement Management team at Amazon Support Services Costa Rica SRL - B20. As a Risk Manager, you will play a critical role in shaping the future of Selling Partner Risk Management worldwide.Key ResponsibilitiesPerform holistic investigations of brand's abuse reports,...
-
Risk Management Specialist, Central
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. The ideal candidate will have 2 years of experience in Program Management/Risk Management or Customer related investigations.Key ResponsibilitiesDevelop and implement risk management strategies to ensure compliance with...
-
Program Manager, Buyer Abuse Prevention Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Program Manager to join our Abuse Prevention team. As a Program Manager, you will be responsible for leading highly impactful programs and engaging with cross-functional teams to implement your program strategy and drive execution.About the TeamThe mission of the Abuse Prevention program is to provide the highest...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob DescriptionWe are seeking a seasoned Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. The ideal candidate will have prior experience in risk management and a strong ability to conduct risk assessments for existing lines of business, stores, and payment products.The successful candidate will play...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleWe are seeking an experienced Risk Manager to join our Brand Escalation and Engagement Management team at Amazon Support Services Costa Rica SRL - B20. As a key member of our team, you will be responsible for investigating complex cases of suspected infringement of intellectual property and other abuse, driving improvements for policies, tools,...
-
Risk Management Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl. As an Emerging Risk Manager, you will play a critical role in identifying emerging trends affecting buyers and selling partners, and developing mechanisms for continuous monitoring and improvement.Key ResponsibilitiesIdentify...
-
Risk Manager II, Brand Escalation and Protection Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleWe are seeking an experienced Risk Manager II to join our Brand Escalation and Engagement Management team at Amazon Support Services Costa Rica SRL - B20. As a key member of our team, you will play a critical role in shaping the future of Selling Partner Risk Management worldwide.Key ResponsibilitiesPerform holistic investigations of brand's...
-
Risk Management Specialist
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleWe are seeking a highly experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a Risk Management Specialist, you will play a critical role in protecting our global customers by conducting risk assessments for existing lines of business, stores, and payment products.Key...
-
Risk Management Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout the RoleAmazon Support Services Costa Rica SRL is seeking a highly skilled Risk Manager to join our Selling Partner Abuse Team. As a Risk Manager, you will play a critical role in identifying and preventing abuse for our customers and brand owners worldwide.Key ResponsibilitiesIdentify, contain, and resolve high-impact escalations related to collusion...
-
Risk Intelligence Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Risk Intelligence Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Intelligence Specialist, you will play a critical role in identifying, tracking, and mitigating risks that impact our customers.Key ResponsibilitiesPerform risk intelligence deep dives and write assessments for...
-
Risk Intelligence Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob DescriptionWe are seeking a highly skilled Risk Intelligence Analyst to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a key member of our team, you will play a critical role in conducting risk intelligence assessments to protect our global customers.Key ResponsibilitiesPerform in-depth risk intelligence...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob SummaryWe are seeking an experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. The successful candidate will conduct risk assessments for existing lines of business, stores, and payment products to aid in the reduction of defects and risk exposures.Key ResponsibilitiesPerform risk...
-
Risk Management Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Risk Manager, IIWe are seeking an experienced Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a key member of our team, you will play a critical role in protecting our global customers by conducting risk assessments and identifying key risk indicators.Key Responsibilities:Perform risk...
-
Brand Protection Specialist
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAbout the RoleWe are looking for an experienced risk manager to join our team at Amazon Support Services Costa Rica SRL - B20. As a risk manager, you will be responsible for investigating complex cases of suspected infringement of intellectual property and other abuse.Key Responsibilities Perform holistic investigations of brand's abuse reports, deep...
-
Risk Management Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoRisk Management RoleWe are seeking a skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Risk Management Specialist, you will be responsible for conducting risk assessments on emerging and established lines of business, stores, and products.Key ResponsibilitiesPerform risk assessments for new products and...
-
Program Director, Risk Prevention Specialist
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAbout this roleWe are seeking a highly skilled Program Manager to join our Amazon Support Services Costa Rica SRL team. As a Program Manager in our Buyer Risk Prevention team, you will play a critical role in the development and implementation of fraud prevention solutions across our global eCommerce platform.Your primary responsibility will be to work...
-
Risk Management Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob SummaryWe are seeking a seasoned Risk Manager to join our Buyer Risk Prevention (BRP) Organization at Amazon Support Services Costa Rica SRL. As a key member of our team, you will conduct thorough risk assessments for existing lines of business, stores, and payment products to identify potential defects and risk exposures. Your expertise will help us...