Chief Risk Mitigation Specialist

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Job Summary: We are seeking a seasoned risk mitigation specialist to join our team in Costa Rica. As an Emerging Risk Manager, you will play a critical role in identifying and mitigating emerging risks affecting buyers and selling partners on Amazon's stores. This is a fantastic opportunity for a data-savvy individual with excellent analytical skills and a proven track record of delivering projects within scope, time, budget, and quality.

The ideal candidate will have a bachelor's degree, 2+ years of experience in risk management or program management, and exceptional written and verbal communication skills. You will be responsible for developing deep relationships with internal stakeholders globally, supporting the organization with legal, executive, and PR escalations, and conceptualizing programs to resolve buyer and seller issues.

This is a full-time position based in San Jose, CRI. The estimated salary range for this role is $80,000 - $120,000 per year, depending on experience.

Key Responsibilities:
- Identify emerging trends affecting buyers and selling partners and develop mechanisms for continuous monitoring and improvements
- Develop and maintain key relationships with internal stakeholders locally and around the world
- Support the organization with Legal, Executive, and PR escalations and routine investigations
- Dive deep into data to find patterns for the challenges that buyers face while shopping on Amazon
- Conceptualize and launch programs and initiatives to resolve buyer and seller issues

Requirements:
- Bachelor's degree
- 2+ years of experience in risk management or program management
- Excellent written and verbal communication skills
- Proven analytical skills and comfort in deriving insights from quantitative data
- Experience driving projects involving multiple stakeholders
- Demonstrated ability to identify, mitigate, and manage business risks and tradeoffs in a high-pressure environment
- Impeccable attention to detail; ability to balance this with the need to achieve immediate results

Preferred Qualifications:
- Experience in a fast-paced retail, e-commerce, or startup role, including in legal, IP protection, counterfeit protection, investigations, claims, and abuse roles
- Proven ability to work autonomously, triage and prioritize work, and operate in ambiguity

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