Cybersecurity Specialist
hace 4 semanas
About Now Digital Talent
Now Digital Talent is seeking a highly skilled Cybersecurity Specialist to join our team. The successful candidate will be responsible for monitoring and detecting fraudulent activities in customer transactions while ensuring a secure environment for our clients.
Salary
The estimated annual salary for this role is $80,000-$120,000, depending on experience.
Job Description
Fraud Prevention and Detection
The Cybersecurity Specialist will be responsible for:
- Monitoring transactions for signs of suspicious or fraudulent activity;
- Responding to customer inquiries regarding account security and fraud prevention;
- Investigating and resolving fraudulent cases through detailed analysis and communication with clients;
- Escalating complex fraud cases to higher levels of security when necessary;
- Maintaining accurate records of fraud investigations, resolutions, and reporting;
- Staying updated on the latest trends in fraud and security to mitigate risks.
Required Skills and Qualifications
To be successful in this role, you will need:
- Previous experience in a fraud prevention or security role, preferably in a call center or customer service environment;
- Familiarity with financial transactions, digital fraud prevention tools, and techniques;
- Strong analytical and problem-solving abilities;
- Excellent verbal and written communication skills in English;
- Attention to detail and the ability to work in a fast-paced environment;
- Strong customer service skills, with the ability to explain complex security concepts to non-technical customers.
Benefits
We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
Work Conditions
This role may require working weekends and holidays as fraud prevention is a 24/7 operation. The ideal candidate will be able to work in a fast-paced call center environment and maintain a high level of accuracy and attention to detail.
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