Payment Processing Specialist

hace 4 semanas


San José, San José, Costa Rica Western Union A tiempo completo

**Transaction Operations Specialist**

Western Union is seeking a skilled Transaction Operations Specialist to join our team. As a key member of our operations team, you will be responsible for performing transactions investigations, bank reconciliation, and cash reporting. You will also be responsible for maintaining customers and their accounts in our core banking system.

**Key Responsibilities:**

  • Perform transactions investigations
  • Bank Reconciliation and cash reporting
  • Maintenance of customers and their accounts in a core banking system
  • Working with various projects and tasks assigned by business partners and manager
  • Provide consistent, quality customer service to assist our partners in facilitating customer transactions
  • Understand and follow company policies, risk, and compliance processes

**Requirements:**

  • A high school degree is required, and post-secondary education in Finance, Accounting, Economics, or Administration is preferred
  • Experience within the financial services or payments industry is preferred
  • Fluency in English is required, additional languages are a plus
  • Good knowledge of Microsoft Office
  • Knowledge of Excel Macros would be an advantage
  • Strong mathematical, analytical, and problem-solving skills
  • Ability to work under minimum supervision and be self-motivated to learn quickly
  • Ability to pay strict attention to detail while performing repetitive tasks
  • Ability to learn quickly and operate in a high-paced, high-volume, dynamic environment

**Benefits:**

As a Transaction Operations Specialist at Western Union, you will have access to a range of benefits, including short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms. You will also have access to a range of benefits specific to our Costa Rica location, including Asociación Solidarista, paid time off, in-house company doctor services, and more.

**About Western Union:**

Western Union is a globally diverse organization that is committed to moving money for the better. We believe in the importance of in-person collaboration, learning, and ideation, and we offer a range of benefits to support our employees in achieving their goals. We are a dynamic and fast-paced organization that is always looking for talented individuals to join our team.



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