Payment Processing Specialist

hace 2 meses


San José, San José, Costa Rica Western Union A tiempo completo

**About Western Union**

We are a globally diverse organization that values collaboration, learning, and ideation. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals.

Fair Compensation: The estimated annual salary for this role in Costa Rica is around $45,000 - $60,000 per year, depending on experience.

About the Role

We're seeking a highly skilled Transaction Expert to join our team. As a key member of our operations team, you will be responsible for performing transactions investigations, bank reconciliation, cash reporting, and maintaining customer accounts in our core banking system.

Your Responsibilities Will Include:

  • Performing transactions investigations to ensure accuracy and compliance
  • Maintaining customers' accounts in our core banking system
  • Providing quality customer service to assist partners with transactions
  • Understanding and following company policies, risk, and compliance processes

Requirements and Qualifications:

  • A high school degree is required; post-secondary education in Finance, Accounting, Economics, or Administration is preferred
  • Experience within the financial services or payments industry is preferred
  • Fluency in English is required; additional languages are a plus
  • Strong mathematical, analytical, and problem-solving skills
  • Ability to work under minimum supervision and be self-motivated to learn quickly

Benefits

You will have access to short-term incentives, multiple health insurance options, accident and life insurance, and best-in-class development platforms. In addition, your specific benefits as a Costa Rica employee include: Asociación Solidarista, paid time off, in-house company doctor services, continuing education, transportation services, parking spaces, hybrid model work, flexible working schedules, referral program award, employee resource groups, carpooling program, Price Smart membership, Pan American Medical and Life insurance, and cafeteria subsidy.



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