Digital Content Specialist, Amazon
hace 3 semanas
As a key member of our team at Amazon Support Services Costa Rica Srl, you will play a crucial role in ensuring the quality of our video catalog. Your primary responsibility will be to perform various tasks related to content, working under general supervision. This may involve checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience for our customers. You will be required to make judgment-based decisions by following a standard operating procedure. Proficiency in MS Office is essential to capture data on a daily basis.
**Requirements:**
- 1+ year experience in an English contact center environment.
- Demonstrated strong analytical and logical skills.
- Strong verbal and written communication skills.
- Proven ability on internal and external stakeholder management.
- Comfort working in a fast-paced, highly collaborative, dynamic work environment.
- Ability to work with minimal supervision.
- Educational qualification of Bachelor's Degree or equivalent experience.
**Note:** This is a non-remote position, and you will be required to work on-site in San Jose, Costa Rica.
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