Technical Operations Specialist for Authorized Service Centers

hace 3 días


San José, San José, Costa Rica Epson America, Inc A tiempo completo

**Job Overview**

Epson America, Inc. is seeking a Technical Operations Specialist to support the effective operation of our Authorized Service Centers.

**Key Responsibilities:**

- Monitor and analyze data to optimize service center performance
- Collaborate with cross-functional teams, including Sales & Marketing, Finance, Service & Support, and Customers.
- Develop and implement process improvements to enhance service delivery and customer satisfaction.

**Requirements:**

- 2-5 years of experience in a related field, such as technical support or operations management
- Bachelor's degree in a relevant field, such as business administration or engineering.

**What We Offer:

- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
- Professional development and growth opportunities



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