Remote Help Desk Specialist

hace 4 días


San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

Job Summary

We are seeking a talented Remote Help Desk Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone and email. You will also be required to troubleshoot and resolve technical issues related to our internet services.

Duties and Responsibilities:

  • Respond to customer inquiries and resolve technical issues.
  • Provide technical support via phone and email.
  • Maintain accurate records of customer interactions.

Requirements:

  • High school diploma or equivalent.
  • Basic knowledge of computer hardware and software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

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