Strategic Financial Operations Specialist

hace 16 horas


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About the Role

At Amzn Support Srvcs Costa Rica, we are looking for a highly skilled Accounts Payable Analyst to join our team. As an Accounts Payable Analyst, you will play a critical role in ensuring seamless financial operations and customer satisfaction.

Key Responsibilities
  • Invoice Processing and Troubleshooting: You will be responsible for processing invoices, resolving issues, and maintaining compliance with AP policies and local legal requirements.
  • Data Analysis and Root Cause Research: You will analyze data to identify root causes of issues impacting Invoices on Hold and work collaboratively with peers and managers to resolve defects within Service Level Agreements (SLAs).
  • Process Improvement: You will continually improve the resolution rate of invoices on hold and implement process improvements to enhance efficiency and productivity.
  • Customer Relationship Management: You will act as the main point of contact for Invoices on Hold, develop strong business relationships, and resolve conflicts to avoid shipment holds, threads, or other business interruptions.
Requirements
  • Bachelor's Degree: A Bachelor's degree in Finance, Business Management, Accounting, or related fields is required.
  • Experience: At least 4 years of experience in Accounts Payable, with a deep understanding of the AP end-to-end process.
  • Skills and Qualifications: Proven experience in accounting reconciliation, proficiency in Oracle Financials or other ERPs, Lean Six Sigma Certifications, and strong communication skills.
About Us

Amzn Support Srvcs Costa Rica plays a key role in Amazon's mission to be Earth's most customer-centric company. Our Finance & Global Business Services (FGBS) team handles finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, and other functions.



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