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Administrative Support Specialist

hace 1 semana

San José, San José, Costa Rica Marriott International, Inc A tiempo completo

Company Overview:

Marriott International, Inc is a leading hospitality company that operates a portfolio of brands worldwide.

About Residence Inn:

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike.

About You:

We are looking for an experienced and skilled Administrative Support Specialist to join our team. As a key member of our administrative staff, you will be responsible for providing high-quality support to our guests and colleagues.

Job Description:

As an Administrative Support Specialist, you will be responsible for:

  • Entering and retrieving information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Transmitting information or documents using a computer, mail, or facsimile machine.
  • Operating standard office equipment other than computers.
  • Preparing letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Handling incoming and outgoing mail, including date stamping and distributing incoming mail.
  • Creating and maintaining computer- and paper-based filing and organization systems for records, reports, documents, etc.
  • Compiling, copying, sorting, and filing records of office activities, business transactions, and other activities.
  • Entering and locating work-related information using computers and/or point of sale systems.
  • FOLLOWING all company policies and procedures, ensuring uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information, and protecting company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speaking with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones using appropriate etiquette.
  • Developing and maintaining positive working relationships with others, supporting team to reach common goals, and listening and responding appropriately to the concerns of other employees.
  • Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Requirements:

To be successful as an Administrative Support Specialist, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and multitask effectively.
  • Proficiency in Microsoft Office and other productivity software.
  • A strong attention to detail and organizational skills.

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our guests and colleagues.