Hotel Experience Manager

hace 1 mes


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

We are seeking a highly skilled Guest Environment Expert to join our team at Marriott International, Inc. This role is responsible for maintaining the appearance and cleanliness of our hotel, ensuring a safe work place, and delivering exceptional guest experiences.

Job Summary

The Guest Environment Expert will be responsible for:

  • Maintaining the cleanliness and organization of all public areas, including lobbies, corridors, and restrooms
  • Cleaning and preparing guest rooms for arrival, including making beds, changing linens, and restocking amenities
  • Providing exceptional customer service by responding to guest requests in a timely and professional manner
  • Working collaboratively with other departments to ensure seamless execution of hotel operations

The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent required; some college coursework in hospitality or a related field preferred
  • At least 1 year of experience in housekeeping or a related field
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Excellent communication and interpersonal skills
Compensation and Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Please note that the estimated salary range is based on national averages and may vary depending on location and other factors.



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