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Hotel De Anza Housekeeping Lead

hace 2 semanas

San José, San José, Costa Rica Hotel De Anza A tiempo completo

Company Overview

At Hotel De Anza, we pride ourselves on creating a culture of care, where our colleagues become family. Our transformative growth and the addition of new hotels can open the door for exciting career opportunities.

We turn trips into journeys, encounters into experiences, and jobs into careers. As a hotel leader, you'll have the opportunity to make a real difference in the lives of our guests and colleagues.

Job Summary

The Housekeeping Supervisor is responsible for supervisory duties in the Housekeeping department, including inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, and general office duties.

Key Responsibilities

  • Inspect guest rooms to ensure high standards of cleanliness and maintenance
  • Counsel and interview employees to address performance issues or provide feedback
  • Resolve guest complaints in a professional and courteous manner
  • Perform general office duties, such as answering phones and responding to emails

Requirements

  • Minimum 1-year hotel experience with excellent communication skills and basic computer skills
  • Prior supervisory experience preferred
  • Able to work effectively in a fast-paced environment and prioritize multiple tasks

Benefits

  • Competitive hourly rate of $25.76
  • Flexible work schedule and location
  • Work-life benefits, including well-being initiatives and discounts at the on-site fitness center
  • Global family assistance policy with paid time off following the birth or adoption of a child
  • 401K with company match and comprehensive health insurance

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