Assistant Operations Manager
hace 9 horas
Summary
The responsibilies include assisting in the overseeing of the entire Rooms Division with the help of the Rooms Executive.
Duties may also include training, staff development and scheduling.
**Duties and responsibilities**
Hotel assistant manager takes on the comprehensive management and monitoring duties of all the departments of the hotel.
The duties and responsibilities of hotel assistant manager are:
- Supervising the daily activities of various departments in a hotel such as lodging, boarding, food and beverages, additional facilities in rooms, room service, customer service and housekeeping
- Monitoring the budget of daily operations
- Making decisions, along with the manager, regarding various operations of hotel
- Performing duties of general manager in his absence
- Ensuring that the hotel is well stocked and not short of anything
- Playing a very important parting recruiting new staff and their training
- Ensuring that the customers are happy with services of the hotel
- Evaluating performance of staff and services
- Making regular reports to the general manager of the hotel regarding operations, budgets and performance of the hotel
**Skills and specifications**
The skills and specifications required for the job of a hotel assistant manager are:
- Excellent management skills
- A keen eye for detail
- Excellent time management abilities
- Ability to work precisely and accurately
- Excellent multitasking ability
- Excellent communication skills
- Excellent analytical and observation skills
- A sound knowledge about operations of the hotel industry and financial matters
- Good leadership abilities
- Ability to work long and flexible hours
- Excellent troubleshooting, problem solving and decision making skills
- Excellent customer service ethics
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