Customer Relationship Strategist

hace 7 días


San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo
Company Overview
LSEG (London Stock Exchange Group) is a dynamic organisation of 25,000 people across 70 countries. We believe that creating a diverse and inclusive organisation is fundamental to our success.
We drive financial stability, empower economies, and enable customers to create sustainable growth through our essential partnerships and open opportunities.

Job Description
The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. This involves collaborating with internal partners to deliver exceptional service and valuable solutions.
The position will manage a defined book of business aligned by customer segment within a geography and be accountable for the commercial close of all deals.
Key responsibilities include expanding company footprint within accounts, coordinating activities amongst other SAM stakeholders, and driving revenue growth of the book of business.

Required Skills and Qualifications
This role requires strong understanding of customers and their business models, industry experience within the customer segment, and product knowledge.
Able to build and embed long-term trusted advisor relationships within accounts, identify and develop complex propositions, and articulate them effectively to clients.
Must possess strong negotiation skills, interpersonal skills, ability to collaborate with account teams, and problem-solving abilities to understand and solve client needs.

Benefits
LSEG offers a range of tailored benefits and support to its employees, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
We are proud to be an equal opportunities employer, conforming to applicable law, and accommodating applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Others
At LSEG, we encourage new ideas and are committed to sustainability across our global business. We have a critical role in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

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