Senior Billing Operations Coordinator

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Overview

Experian is a leading global information services company, empowering consumers and businesses with the tools to navigate an increasingly complex world.

About the Role

We are seeking a highly skilled Billing Administrator to join our team at Clarity Services, a part of Experian. As a key member of our operations team, you will be responsible for managing billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. This is a unique opportunity to contribute to the growth and success of our organization while working in a dynamic and collaborative environment.

Key Responsibilities
  • Timely Account Setup: Ensure new client setup and maintenance of existing accounts for invoicing purposes.
  • Collaboration: Work with sales, finance, pricing, and other teams to obtain necessary information for account setup, monthly billing processes, and ad hoc billing adjustments.
  • Research and Support: Respond to incoming billing-related questions, provide information, explain policies and procedures, and facilitate resolutions.
  • Billing Process Management: Create and process billing worksheets containing relevant data and instructions.
  • Workflow Improvement: Develop and implement billing workflow tools to automate data gathering processes and increase efficiency.
Requirements
  • Strong Billing Knowledge: Experience with billing and accounts receivable procedures and processes.
  • Excellent Communication Skills: Strong oral and written communication skills, with ability to work effectively with cross-functional teams.
  • Technical Skills: Proficiency in Oracle E-Business or ERP Systems, Excel, and Jira workflow management.
What We Offer

We offer a competitive salary of $62,000 per year, plus benefits including medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian is proud to be an Equal Opportunity and Affirmative Action employer, committed to creating a diverse and inclusive work environment.

This is an exciting opportunity to join a dynamic team and contribute to the success of Experian. If you are a motivated and detail-oriented individual with strong technical skills, we encourage you to apply.



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