Dynamic Billing Operations Coordinator

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

We are a global leader in providing information, analytical and marketing services to organizations and consumers. Our mission is to empower individuals and businesses by unlocking the power of data.

At Experian, we believe that data has the power to create opportunities for growth and success. We help our clients make informed decisions by analyzing and processing vast amounts of data. Our expertise spans various sectors, including finance, commerce, and consumer services.

Job Summary

We are seeking an experienced Billing Administrator to join our team. As a key member of our operations team, you will be responsible for managing billing data, contract provisions, and pricing constructs across multiple systems. Your primary objective will be to support client billing and invoicing processes while collaborating with cross-functional teams.

This role requires strong technical skills, attention to detail, and excellent organizational abilities. If you are a self-motivated individual with a drive for excellence, we encourage you to apply.

Key Responsibilities:
  • Ensure timely completion of new client setup and maintenance of existing accounts for invoicing purposes.
  • Collaborate with sales, finance, pricing, and other teams to obtain necessary information for account setup, maintenance, monthly billing processes, and ad hoc billing adjustments.
  • Receive research and respond to incoming billing-related questions, providing information, explaining policies and procedures, and facilitating a resolution.
  • Create billing worksheets containing relevant data and instructions for processing.
  • Process billing adjustments and manual billing requests in accordance with company policies, procedures, and timelines.
  • Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
  • Assist cross-functional teams with driving billing system deployment strategy and requirements.
  • Prepare and/or process billing-related documentation, reviewing documents for accuracy and completeness, and updating information and/or evaluating against relevant policies.
  • Provide professional and courteous interactions with sales and other teams.
Requirements

To succeed in this role, you should possess the following qualifications:

  • Minimum 3 years of billing/OTC experience.
  • Strong technical skills and ability to learn systems quickly.
  • Strong analytical skills and ability to process information logically.
  • Outstanding organizational skills and attention to detail.
  • Self-motivation with a drive for excellence.
  • Strong oral and written communication skills.
  • Ability to communicate clearly and work well with others in a team environment.
  • Ability to interpret written client contracts.
  • Oracle E-Business or ERP System experience preferred.
  • Excel skills preferred.
Benefits

We offer a comprehensive benefits package, including medical, life, and dental insurance, as well as international share save plan and flexible work arrangements. Our commitment to diversity, equity, and inclusion ensures that we value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.



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