Lead Consumer Data Management Specialist
hace 10 horas
At Equifax, we empower our employees to power their possible. If you're ready to achieve your true potential, drive innovation, develop new skills, collaborate with talented minds, and make a meaningful impact, we want to hear from you.
The GBS Consumer Master Data Management (MDM) Supervisor is responsible for guiding and leading a team of 15+ FTEs serving the US and Canada regions. This position partners with Business Units and Technology teams to foster a culture of innovation, drive key operational and financial indicators' targets, and maintain high-level consumer satisfaction.
Key Responsibilities- Lead Consumer MDM activities based on a hybrid workforce (human and digital)
- Leverage AI/Machine Learning, Automation, Google NLP, and other spearhead technologies to deliver cost-effective, frictionless service delivery
We are seeking a seasoned leader with:
Requirements- Two years of experience as a Supervisor in Shared Services/BPO Operations at multinational companies
- High School Diploma or equivalent
- B2 English level
Achieve success with:
Bonus Qualifications- Equifax GBS Step-Up Certificate: Supervisor Track
- Experience as a People Manager
- University Degree in Business, Industrial Engineering, or a related field
- Certified Data Management Professional (CDMP) by DAMA International
- UiPath Studio X Certification
- Scrum Foundation Professional Certificate - SFPC
Enjoy a comprehensive benefits package, including compensation, healthcare, on-site medical services, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and growth opportunities through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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