Data Management and Analytics Specialist

hace 7 horas

San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi is a leading global bank with a strong presence in the financial industry. This role offers an excellent opportunity to join our team as a Data Management and Analytics Specialist.

Job Summary

We are seeking a highly skilled professional to work with our Core HR Delivery - Global EIB team. As a Data Management and Analytics Specialist, you will be responsible for ensuring proper management of all cases assigned within agreed Service Level Agreement (SLA) goals.

The ideal candidate will have experience with Workday EIB and HR, as well as a thorough knowledge of products and services. Proficiency in Microsoft Office and proven organization and time management skills are also essential. Additionally, the successful candidate will demonstrate clear and concise written and verbal communication skills and excellent attention to detail.

About You

  • You have 2-5 years relevant experience, preferably in a similar role.
  • You possess a Bachelor's/University degree or equivalent experience.
  • You are proficient in Microsoft Office and have excellent analytical and problem-solving skills.
  • You can communicate complex ideas clearly and concisely, both verbally and in writing.

The Role

As a Data Management and Analytics Specialist, your primary responsibilities will include:

  • Ensuring proper management for all cases assigned to the Core HR Delivery - Global EIB assignment groups within agreed SLA goals.
  • Performing analysis, validation, and documentation of current and future state in relation to employee data and payroll/compensation changes prior to and post completion of mass uploads.
  • Developing end-to-end understanding of Workday EIB, PECI, Integration processing, balancing incoming and outgoing EIB, PECI, Integrations.
  • Developing documentation to support system changes and update procedures accordingly.
  • Identifying process improvements and execute testing and implementation.
  • Participating in project/testing work as needed - creating, managing, and analyzing system documentation for testing.
  • Preparing reports and administrative requirements that may be required of the Core HR Delivery Global EIB team.
  • Independently providing internal and/or external market metric analytics to be utilized by entire function and/or client group.
  • Applying professional judgment to analyze complex data for segmentation based on different customer behaviors.
  • May focus on a specialized area of analytics.
  • Reviews and analyzes various data management items including data quality issues, production reviews, data trending reports and metrics, as well as ad hoc investigations of the data repository.
  • Uses discretion to recommend what queries and database reports would benefit client group.
  • Prepares data quality reports and presents analytical findings to management that may have potentially broad business impact.
  • Exchanges potentially complex/sensitive information.

About the Benefits

Citi offers a competitive salary and benefits package, including:

  • A base salary range of $80,000 - $120,000 per year.
  • A comprehensive health insurance plan.
  • A retirement savings plan with company matching.
  • Generous paid time off and holidays.
  • Professional development opportunities.

Contact Information

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