Data Management Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Experian

Experian is a global leader in data and analytics, unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.

We're passionate about innovation, diversity, and inclusion, and our strong people-first approach has earned us multiple awards, including Great Place To Work in 24 countries and FORTUNE Best Companies to work.

Join us on a mission to shape the future of data management

 

Data Management Specialist II Role Summary

The Data Management Specialist II will be responsible for managing key client relationships to ensure high-quality data reporting. This role requires collaboration with stakeholders to identify needs and opportunities for improved data management.

The successful candidate will have excellent written and oral communication skills, with the ability to analyze results and present them effectively to diverse audiences.

Key Responsibilities

- First point of contact for large data furnishers on data reporting and accuracy; includes education on best practices in data reporting
- Build and maintain strong relationships with high-profile clients by providing exceptional customer service
- Navigate a complex business environment and work with key stakeholders to support data reporting quality
- Critically evaluate and interpret data furnisher requirements and propose appropriate solutions
- Have a sales-oriented mindset for acquiring new furnishers/data and meet growth targets as part of annual objectives
- Provide regular reports to senior management on the status of client support requests, using data-driven insights to inform decision-making and identify opportunities for improvements

Qualifications

- 2-4 years of experience in client support
- Financial industry knowledge preferred
- Experience working with data warehouse or analytical tools for business purposes (Tableau, Alteryx, etc.) preferred
- Strong Microsoft office skills (Word, Excel, PowerPoint)
- Experience with AWS services (e.g., Athena, Glue, SageMaker, etc.) a plus
- Good understanding of the Credit Reporting Resource Guide

What You'll Bring

This role will play a critical part in building relationships with key clients, driving data acquisition strategies, and supporting furnishers in maintaining quality reported data.

Salary Information

We offer a competitive salary range of $80,000 - $110,000 per year, based on experience, location, and performance.



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