Data Management Specialist II Lead

hace 3 semanas

San Francisco, Heredia, Costa Rica Experian A tiempo completo
Unlock the Power of Data with Experian

Are you passionate about data management and looking for a challenging role where you can make a real impact? Look no further than Experian, the world's leading global information services company. We're seeking an experienced Data Management Specialist II Lead to join our team and help us unlock the power of data to create more opportunities for consumers, businesses, and society.

About the Role:

We're looking for a highly skilled and motivated individual who can lead our data development client relationships and help us enhance and maintain the quality of reported data. As a Data Management Specialist II Lead, you will be responsible for collaborating with key stakeholders to identify needs and opportunities for improved data management, translating business needs into analytics/reporting requirements, and providing education on best practices in data reporting.

Your Key Responsibilities:

  • Be the first point of contact for our data furnishers on data reporting and accuracy, including education on best practices in data reporting
  • Build and maintain strong relationships with high-profile clients by striving to provide the highest level of customer service
  • Provide sales and consulting pitches on RentBureau Rent Data Furnishing & Onboarding
  • Navigate a complex business environment and work with key stakeholders in Marketing, Sales, and Data management to support data reporting quality
  • Critically evaluate and interpret data furnisher requirements and propose appropriate solutions
  • Have a sales-oriented mindset for acquiring new furnishers/data and have growth targets as part of annual objectives
  • Provide regular reports to senior management on the status of client support requests, using data-driven insights to inform decision-making and identify opportunities for improvements

What You'll Need:

  • Excellent written and verbal English skills
  • Excellent written and oral communication skills with an emphasis on analyzing results and translating into relevant presentations for diverse audiences
  • 2-4 years of experience in client support
  • Works under minimal direct supervision
  • Organized and detail-oriented
  • Excellent self-learning skills
  • Must be proactive and a self-starter
  • Must be able to work under tight deadlines
  • Good understanding of the Credit Reporting Resource Guide
  • Good understanding of the full life cycle of data reporting
  • Critical thinking with the ability to identify and relate business problems to data quality issues and vice versa
  • Strong Microsoft office skills (Word, Excel, PowerPoint)

Benefits:

We offer a competitive salary of $70,000 - $80,000 per year, plus benefits, including medical, life, and dental insurance, international share save plan, flex work/work from home, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and more. We're proud to be an equal opportunity and affirmative action employer, committed to creating a thriving, inclusive, and diverse team where people love their work and love working together.

Join Our Team: Experian is the place where your passion meets purpose. Apply now to become a part of our dynamic team

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