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**About WNS Global Services**
We are a global Business Process Management (BPM) leader, offering business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals.
Our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client's business, and create impactful solutions that can drive agility and excellence into their business processes.
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
This role involves providing customer service support for various activities, including credit and underwriting, launch, invoice management, customer service, process and system governance, and receiving and routing requests.
To succeed in this role, you will need a minimum of one year of contact center and customer relationship management experience, French B2 proficiency, English B2 proficiency, outstanding communication skills, ability to handle multiple tasks, excellent time management skills, and computer skills, including typing.
