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Senior Agent for ID Restoration
hace 1 semana
Equifax is where your career journey begins. We're looking for a Customer Service Representative French Senior who can deliver exceptional results through teamwork and innovation.
This role involves working closely with cross-functional teams to ensure timely project completion and maintain superior client care. The successful candidate will be responsible for:
- Responding to the ID Restoration consumer line
- Meeting performance expectations and metrics
- Identifying consumer needs through thorough credit file analysis
- Documenting follow-up actions for partner departments' best resolution
- Initiating and resolving research to provide precise information to consumers
**Required Skills:**
- Fluency in French language skills (B2) both written and spoken
- 0-6 months of knowledge of G-suite programs (Sheets, Docs, Slides, etc)
**What's in it for you?**
- Comprehensive compensation and healthcare packages
- On-site doctor services and life insurance
- Gym facilities and collaborative workspaces
- Free transportation and subsidized cafeteria
- Organizational growth potential through our online learning platform
