Customer Care Specialist Fluent French
hace 3 días
Join us at Equifax as a Senior Agent for ID Restoration and take your career to the next level. In this role, you'll have the opportunity to work with cutting-edge technology and innovative processes to deliver exceptional results.
Key responsibilities include:
- Responding to the ID Restoration consumer line
- Meeting performance expectations and metrics
- Identifying consumer needs through thorough credit file analysis
- Documenting follow-up actions for partner departments' best resolution
- Initiating and resolving research to provide precise information to consumers
**Requirements:**
- Fluency in French language skills (B2) both written and spoken
- 0-6 months of knowledge of G-suite programs (Sheets, Docs, Slides, etc)
**Benefits:**
- Competitive compensation package
- Comprehensive healthcare benefits
- On-site doctor services and life insurance
- Gym facilities and collaborative workspaces
- Free transportation and subsidized cafeteria
- Organizational growth potential through our online learning platform
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