Customer Care Specialist Fluent French

hace 3 días


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Join us at Equifax as a Senior Agent for ID Restoration and take your career to the next level. In this role, you'll have the opportunity to work with cutting-edge technology and innovative processes to deliver exceptional results.

Key responsibilities include:

- Responding to the ID Restoration consumer line

- Meeting performance expectations and metrics

- Identifying consumer needs through thorough credit file analysis

- Documenting follow-up actions for partner departments' best resolution

- Initiating and resolving research to provide precise information to consumers

**Requirements:**

- Fluency in French language skills (B2) both written and spoken

- 0-6 months of knowledge of G-suite programs (Sheets, Docs, Slides, etc)

**Benefits:**

- Competitive compensation package

- Comprehensive healthcare benefits

- On-site doctor services and life insurance

- Gym facilities and collaborative workspaces

- Free transportation and subsidized cafeteria

- Organizational growth potential through our online learning platform



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