Customer Care Specialist I

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.
In addition, for the last five years, we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
**Job Description**:
**What you'll be doing**
- Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
- Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
- Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.
- Effectively handle escalated customer issues in a professional and timely fashion.
- Ability to perform all functions of Consumer Services Associate I and:

- Receives consumer requests for assistance, identifies support needed, and provides assistance or forwards request to appropriate functional area for handling.
**Qualifications**:
**How your background looks like**

**Qualifications**
- 6 months to 1 year of Call Center Experience (required)
- Excellent English communication skills (required)
- Good knowledge of web-based systems
- Good PC and mainframe computer skills
- Good customer service skills, including telephone etiquette
- Good problem solving and analytical skills
- Good knowledge of federal and state regulations on credit reporting
- Proven previous job stability, including maintaining long-term work relationships with former employers
- Must be able to clear the company's pre-employment screening

Additional Information
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ _and it ensures that we live what we believe._ll your information will be kept confidential according to EEO guidelines.
Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._



  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    About the JobWe are seeking a highly motivated and organized Customer Service Specialist I to join our team at Sgf Global.As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and meeting sales targets.You will work closely with our sales team to identify opportunities...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewAt Experian, we're committed to unlocking the power of data to create more opportunities for consumers and businesses.We're a global information services company with a vision to help people manage their financial health and achieve their goals.This role is an exciting opportunity to join our team as a Customer Care Specialist I and make a real...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Credit & Collections Customer Care Specialist is responsible for receiving and responding to inbound call inquiries from Sysco Customers, Sales Representatives and other customer representatives.Specialists are responsible to answer customer inquiries and/or resolve issues.When necessary escalate tasks to the relevant party.The specialist needs to be...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company OverviewAt Experian, we unlock the power of data to create more opportunities for consumers, businesses, and society. As a leading global information services company, we are committed to creating a thriving, inclusive and diverse team where people love their work and love working together.Job Description:We are seeking a highly skilled and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years, we've been named in the **100...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years, we've been named in the **100...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years, we've been named in the **100...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description:Experian is a leading global information services company that provides data and analytical tools to businesses around the world. As a Customer Support Specialist, you will be an integral part of our team, responsible for providing top-notch support to our clients.About the Role:We are seeking a highly skilled and experienced individual to...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    We are seeking a talented Technical Support Specialist Level I to join our team. As a technical expert, you will be responsible for resolving complex technical issues and providing top-notch customer service.Key Responsibilities:Utilize excellent customer service skills to exceed customer expectations.Properly record, document, and close incidents and...

  • Experian Team Member

    hace 1 semana


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist I.In this role, you'll be responsible for assisting customers with credit-related memberships and services, advocating for solutions that provide reassurance and peace of mind, and handling escalated customer issues in a professional...

  • Customer Care Advocate

    hace 1 semana


    San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    Kyndryl is a leading provider of technology services, and we're looking for a talented individual to join our Customer Care team as a Technical Support Liaison. In this role, you'll be responsible for providing exceptional support to our customers, resolving technical issues, and working collaboratively with our team.We're committed to creating a positive...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    OverviewViant Medical is a company committed to delivering high-quality medical devices that improve patient outcomes. We are seeking an experienced Operational Planning Specialist to join our team.ResponsibilitiesCoordinate with the Logistic department the shipping plans.Interact with all Departments to ensure that production plans are met.Review capacity...

  • Customer Care Agent

    hace 7 días


    San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Act as first level point of contact for escalations between customer and specialist in attempt to resolve before involving a TL.- 06 months of experience working in a call center / Bilingual environment.- Onsite - Heredia- Indefinite Contract- Benefits provided- Advanced EnglishTipo de puesto: Tiempo completoSalario: ¢1,00 - ¢2,00 al mesPregunta(s) de...

  • Marketing Specialist I

    hace 12 horas


    San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** (**Object Technology Solutions, Inc**) has an immediate opening for a Marketing Specialist IMARKETING SPECIALIST I (REMOTE/HYBRID)**MAJOR RESPONSIBILITES**:- Marketing Specialist will support a Marketing Manager to execute traditional and online plans to drive customer awareness and adoption of VMware products and solutions.- Support traditional and...

  • Data Analyst I Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Job OverviewSgf Global seeks a highly skilled Data Analyst I Specialist to join our team. As a key member of our organization, you will play a vital role in maintaining expertise in product licensing terms and conditions and comprehensive knowledge of our products.Key ResponsibilitiesMaintain accurate and up-to-date knowledge of product offerings and...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Customer Service Representative ICUSTOMER SERVICE REPRESENTATIVE I (REMOTE/HYBRID)**MAJOR RESPONSIBILITES**:- Licensing Customer Support- Experience Customer Support (basic technical support at least).- Technology support industry.**SKILLS AND ABILITIES REQUIRED**:- Knowledge on...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    Summary of the position:The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    Summary of the position:The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and...


  • San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

    The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and Customer Experience...