Customer Support Representative
hace 1 mes
Job Title: Customer Support Representative
Job Summary:
We are seeking a Customer Support Representative to join our team at Experian. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients, handling inbound calls, and resolving customer issues in a timely and professional manner.
Key Responsibilities:
- Handle inbound calls and respond to customer inquiries in a professional and courteous manner.
- Resolve customer issues and concerns in a timely and effective manner.
- Provide excellent customer service and ensure customer satisfaction.
- Work collaboratively with other teams to resolve customer issues.
- Meet or exceed performance metrics and standards.
Requirements:
- 1 year of inbound call handling experience.
- High school diploma or equivalent.
- Excellent English written and oral communication skills.
- Ability to work in a fast-paced environment and meet performance metrics.
About Experian:
Experian is a leading global information services company that provides data and analytical tools to businesses and consumers. We are committed to helping our clients make informed decisions and achieve their goals.
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