Customer Support Representative

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Title: Customer Support Representative

Job Summary:

We are seeking a Customer Support Representative to join our team at Experian. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients, handling inbound calls, and resolving customer issues in a timely and professional manner.

Key Responsibilities:

  • Handle inbound calls and respond to customer inquiries in a professional and courteous manner.
  • Resolve customer issues and concerns in a timely and effective manner.
  • Provide excellent customer service and ensure customer satisfaction.
  • Work collaboratively with other teams to resolve customer issues.
  • Meet or exceed performance metrics and standards.

Requirements:

  • 1 year of inbound call handling experience.
  • High school diploma or equivalent.
  • Excellent English written and oral communication skills.
  • Ability to work in a fast-paced environment and meet performance metrics.

About Experian:

Experian is a leading global information services company that provides data and analytical tools to businesses and consumers. We are committed to helping our clients make informed decisions and achieve their goals.



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