Customer Service Representative

hace 4 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.

**Job Overview**

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for assisting customers with credit-related memberships, services, and product offerings.

**Key Responsibilities**

  • Assist customers with credit-related inquiries and provide solutions to their concerns.
  • Help customers understand the value of their memberships and how to use their benefits.
  • Effectively handle escalated customer issues in a professional and timely manner.
  • Receive customer requests for assistance and provide support or forward requests to the appropriate team for handling.

**Requirements**

  • 6 months to 1 year of inbound call handling experience.
  • High School Diploma.
  • Excellent English written and oral communication skills.
  • Able to work in a highly occupied environment with 80% occupancy.

**Why Join Experian?**

We are proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive, and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow.



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