High-Tech Support Specialist

hace 7 horas


San José, San José, Costa Rica Datasite A tiempo completo

About Us

Datasite is a leading provider of data rooms and SaaS technology for M&A and other high-value transactions. We operate in over 170 countries, delivering successful projects that drive growth and innovation.

Job Opportunity

We are seeking an experienced Application Support Software Engineer 1 to join our team. This role offers a unique opportunity to work with cutting-edge technology, collaborate with global experts, and contribute to the development of innovative solutions.

Key Responsibilities

  • Investigate and troubleshoot technical issues affecting clients and internal teams
  • Develop solutions using internal tools to improve service delivery and efficiency
  • Collaborate with cross-functional teams to automate processes and enhance product capabilities
  • Take ownership of key technical projects, codebases, and initiatives
  • Mentor and train new team members on technical skills and best practices

Requirements

  • Bachelor's Degree in Computer Science, Math, Engineering, IT, or equivalent experience
  • Proficiency in FE, JavaScript, React, SQL, and DBA Systems (MongoDB preferred)
  • Experience with big data and data analytic tools and design
  • Strong organizing and time management skills, with a commitment to teamwork and collaboration

About You

  • A passionate technologist with a hunger to learn and grow
  • A creative problem solver with excellent diagnostic skills
  • A strong communicator with ability to articulate complex technical concepts

What We Offer

  • A competitive salary: $120,000 - $160,000 per year, based on location and experience
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and professional development opportunities

Join Our Team

Datasite values diversity, equity, and inclusion, and is committed to maintaining a diverse workforce to serve our customers worldwide. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.



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