Recruitment Process Lead

hace 3 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

At ServiceNow, we're shaping the future of work for everyone. Our technology makes the world work better, and our people make it happen.

We're a fast-paced, dynamic team that thrives in an ever-changing environment. If you're passionate about leading, coaching, and developing others, this role is for you.

Job Summary

This Recruitment Process Lead position plays a critical role in our global recruiting coordination team. You'll lead and coach a team of recruiting coordinators, providing development opportunities and performance feedback.

About the Role

You'll be a member of the Global Recruiting Coordination Management team, working together to achieve our goals and priorities. Your responsibilities will include:

  • Leading and coaching a team of recruiting coordinators
  • Identifying and implementing improvements to regional and global recruiting coordination processes
  • BUILDING AND MAINTAINING PRODUCTIVE PARTNERSHIPS WITH REGIONAL TALENT ACQUISITION LEADERS
  • Contributing to cross-functional projects that impact recruiting coordination and the wider talent acquisition team
  • Collaborating with stakeholders across the organization, including Global People Operations, HR, Global Mobility, Compensation, Legal, and Compliance
  • Using data to define program success metrics and inform strategic decisions
  • Being a change champion, advocating for and promoting changes that impact the recruitment coordination team and the recruitment delivery team

Qualifications

To succeed in this role, you'll need:

  • A minimum of 5+ years relevant experience in Talent Acquisition coordination and/or operations
  • Manager or team lead experience of a recruiting coordination or operations function
  • A passion for leading, coaching, and developing team members
  • Process-driven habits and a passion for efficiency improvement
  • Experience engaging and partnering with recruiting leaders
  • Strong data and analytics skills used to tell a story, provide insights, and influence decisions
  • Excellent communication, relationship, and collaboration skills with colleagues at all levels of the organization
  • A preference for and ability to thrive in a dynamic, ambiguous, and fast-paced, high-growth environment
  • Able to own and drive projects to completion
  • Experience scaling and streamlining recruiting coordination processes is advantageous

Salary Range

The estimated salary for this role is $120,000 - $150,000 per year, based on industry standards and location.

What We Offer

As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work on challenging projects that make a real difference

About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.


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