International Family Coordinator

hace 1 semana


San José, San José, Costa Rica Babies Come True A tiempo completo

At Babies Come True, we are a multicultural agency dedicated to helping over 1,000 international and domestic Intended Parents navigate their journey into parenthood.

We have strong relationships with many clinics, agencies, and third-party providers that will be essential to Intended Parents throughout their journey.

We are offering an exciting opportunity for a Case Coordinator to join our team, as we are looking to add a new English/French, English/Italian, or English/German speaking member to our BCT family.

You will be fostering positive relationships with IP's using ongoing communication and ensuring they have all the accurate information and support they need.

What makes us awesome:

  • Competitive salary
  • Ambitious family work culture
  • Flexible working hours
  • Work from home option
  • Freedom to express creative ideas
  • Ability to work with every team across our company
  • Satisfaction of helping others fulfill their dreams
  • An opportunity to participate in events/conferences around the world

PREFERENCES:

Multilingual (excellent proficiency in English plus a strong command of the following languages: French, Italian, or German)

REQUIREMENTS:

College-level education

Preferred experience/background in customer service

Great organizational skills - Ability to perform in a fast-paced, dynamic work environment while maintaining a positive teamwork attitude

Must have the ability to multitask, respond quickly and efficiently, and keep situations under control

Ability to work independently as well as part of a team (commitment to follow through and to work independently on a caseload but excel in a group setting along with team members when needed)

Proficiency in computers - CRM and Database experience is essential to the role. Must be well-versed in Outlook and Microsoft Word

Adaptability/Flexibility in work hours

Excellent written and verbal communication skills (English and another language French/Italian or German) - Must have the ability to solve problems, offer solutions, think logically and provide support

Time management and punctuality

Takes on additional responsibility when both big and small tasks need to be done

Salary: $675,017.60 - $992,672.90 per year



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