Process Excellence Lead
hace 2 días
**Job Summary**
The Process Excellence Lead at Cognizant is responsible for driving process improvements and leading project initiatives to enhance operational efficiency.
**Responsibilities**
We are seeking a skilled professional with experience in process mapping, documentation, and improvement. Key responsibilities include:
- Developing and maintaining process documentation, including standard operating procedures (SOPs), process flows, and guidelines.
- Reviewing existing processes and identifying opportunities for improvement through data analysis, stakeholder collaboration, and observation.
- Documenting new processes and designing process flows.
- Providing recommendations for process redesign and implementing solutions to improve processes.
- Designing tools to optimize processes within the Google environment.
- Creating training plans to pilot new processes and train existing partners on new processes using the trainer model.
- Monitoring new processes and documents for productivity gains and updating required knowledge bases as needed.
- Preparing outlines for WBRQB sessions to facilitate meaningful discussions and ensure data-driven decision-making.
**Eligibility Criteria**
To be successful in this role, you will need:
- Overall 5 years of work experience with a minimum of 1 year in process mapping and documentation.
- Bachelor's degree in education, training, or a related field.
- Six Sigma Green Belt certifications or Lean Six Sigma certification.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
**Estimated Salary:** $95,000 - $115,000 per annum, depending on location and experience.
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