Sales Trainer
hace 1 mes
Responsibilities
Sales Trainer is responsible for identifying and quantifying process defects developing and implementing solutions to improve processes Measuring the impact of process improvements and leading process improvement projects
Responsibilities
Develop and maintain process documentation including standard operating procedures SOPs process flows and guidelines
Review existing processes and identify opportunities for process improvement through data analysis stakeholder collaboration and observation
Document new processes and design process flows
Provide recommendation for process redesign
Redesign process for efficiency
Design tool functioning to work within the Google environment that will optimize processes
Create training plans to pilot new processes
Upon successful redesign and pilot train existing partners on new processes Train the trainer model
Monitor new processes and documents for productivity gains
Update required KB as required with process modifications
Create necessary communications for distribution to partners around process modification and changes
Preparation of WBRQB outlines to be followed by partners that share meaningful discussioncontent in addition to the required dataoperations performance trends
Eligibility Criteria
Overall 2 years of work experience with process excellence experience of a min of 1 year in process mapping and documentation
Excellent communication and presentation skills
Ability to work independently and as part of a team
Ability to manage multiple projects simultaneously
Ability to work under pressure and meet deadlines
Strong analytical and problemsolving skills
Proven track record of successfully leading process improvement initiatives resulting in measurable outcomes
-
Sme/trainer, Knowledge Manager
hace 7 meses
Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...
-
Cca Core Trade Product Manager
hace 7 meses
Heredia, Costa Rica Citi A tiempo completoThe complexity arisen from current business environment (nearshoring, supply chain disruption, Fintech increasing competition, internal reorganization, etc.) requires people that can predict trends, analyze portfolios, and adopt new techniques on a controlled environment in compliant with existing and new legal, taxes and internal policies. Such product...
-
Contract Commercial Manager
hace 2 semanas
Heredia, Costa Rica Kyndryl A tiempo completo529268BR **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...
-
Contract Commercial Manager
hace 1 semana
Heredia, Costa Rica Kyndryl A tiempo completo558826BR **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...
-
Contract Commercial Manager
hace 6 días
Heredia, Costa Rica Kyndryl A tiempo completo543926BR **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...
