Client Operations Support Specialist

hace 21 horas


San Francisco, Heredia, Costa Rica Publicis Global Delivery A tiempo completo

Job Role Overview

As part of the Operations team at Publicis Global Delivery, this role supports our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

  • Data entry and processing for accurate media billing
  • Supporting media billing processes, including reconciliations and credits
  • Liaising with agency support services and vendors to resolve media billing issues
  • Identifying and reconciling discrepant invoices
  • Requesting and processing credits for clients
  • Sourcing and compiling information for client reporting
  • Tracking client purchase orders and YTD media and fee billing
  • Supporting vendor compliance processes
  • Maintaining media authorizations

Key Qualifications

  • Bachelor's degree in a relevant field
  • English language proficiency at B2 level
  • Intermediate to advanced skills in Microsoft Office, especially Excel (Pivot Tables, V-Lookups)
  • Detail-oriented and comfortable working with numbers
  • Ability to thrive in a fast-paced environment
  • Strong team player with initiative and self-motivation
  • Effective communication skills
  • Positive, can-do attitude


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