FSD Product Support Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Title: FSD Product Support Specialist

About the Role:

We are seeking a highly skilled Product Support Specialist to join our team at Experian. As a key member of our product management team, you will be responsible for supporting the development and implementation of our consumer credit data products.

Key Responsibilities:

  • Provide strong product and market support to Product, Marketing, Sales, and Operations teams to drive revenue growth in the North American market.
  • Support product enhancements and go-to-market plans to drive market input into the creation and ongoing development of product enhancements or new products and services.
  • Support the development and planning of product strategies, including go-to-market activities and product development roadmaps.
  • Support sales engagements by providing product demonstrations and participating in sales presentations when needed.
  • Provide support to Product team and drive product messaging and positioning.
  • Develop sales training and client-facing materials based on how Experian can solve client issues and market challenges.
  • Support Product team to manage and improve business operational procedures working with product managers and other internal stakeholders.
  • Manage and maintain external and internal facing marketing product documentation.
  • Ensure product libraries are current relative to product collateral.
  • Support Product team to research billing/invoice requests and revenue tracking on a monthly basis.

Requirements:

  • 5-7+ years of experience in product support, client services, or related field.
  • Solid understanding of the Financial Services industry (credit experience is preferred).
  • Must have strong communication skills and be able to interface with business, analytics, operations, systems, and marketing personnel.
  • High sense of urgency and ability to work well in and navigate a matrix environment.
  • Experience managing projects and multiple stakeholders.
  • Detail-oriented with strong problem-solving skills.
  • Resourceful and creative thinker.
  • Strong skills with PowerPoint, Excel, Word required; experience with Vizio and Salesforce a plus.

What We Offer:

We offer a competitive salary and benefits package, including medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.



  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: FSD Product Support SpecialistAbout the Role:We are seeking a highly skilled Product Support Specialist to join our team at Experian. As a key member of our product management team, you will be responsible for supporting the development and implementation of our consumer credit data products.Key Responsibilities:Provide strong product and market...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled Product Support Specialist to join our team at Experian. This role will provide critical support to our product teams focused on consumer credit data, reporting, and processing.Key ResponsibilitiesProvide strong product and market support to Product, Marketing, Sales, and Operations teams to drive revenue growth in...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Experian. As a key member of our Product Management department, you will play a critical role in providing strong product and market support to our teams, driving revenue growth in the North American market.Key ResponsibilitiesActively provide product and market...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About This RoleWe are seeking a highly skilled Product Support and Strategy Specialist to join our team at Experian. As a key member of our Product Management team, you will play a critical role in supporting the development and launch of our consumer credit data products.ResponsibilitiesSupport product strategy, product development, innovation, and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Experian. As a key member of our Product Management team, you will play a critical role in supporting the development and launch of our consumer credit data products.Key ResponsibilitiesProvide expert product support to Product, Marketing, Sales, and Operations teams...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Sales Product Support SpecialistJob Summary:We are seeking an experienced product management and marketing professional to support product teams focused on consumer credit data, reporting, and processing. This role will provide product and market support to Product, Marketing, Sales, and Operations teams to increase revenue in the North American...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Sales Product Support SpecialistJob Summary:We are seeking an experienced product management and marketing professional to support product teams focused on consumer credit data, reporting, and processing. This role will provide product and market support to Product, Marketing, Sales, and Operations teams to increase revenue in the North American...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Description SummaryExperian's North America FP&A team is seeking a Senior Financial Analyst to support region-wide cost planning functions. The successful candidate will collaborate within the FSD Segment, focused on Business Information Services and Experian Data Quality across the North America region, to monitor and improve planning functions through...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking an experienced product management and marketing professional to support our product teams focused on consumer credit data, reporting, and processing. This role will provide strategic support to product development, innovation, and go-to-market plans, collaborating with internal product managers, customers, and partners.Key...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About the Role**Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. As a Product Support Specialist, you will play a key role in driving revenue growth in the North American market by providing strong product and market support to Product, Marketing, Sales,...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock the Power of Data with ExperianExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. As a Product Support Specialist, you will play a critical role in driving revenue growth in the North American market.**Key Responsibilities:**• Provide...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Expert Financial AnalystJob Summary:Experian is seeking an Expert Financial Analyst to join our team. As a key member of our Finance team, you will be responsible for collaborating with Finance teams across North America to support department-specific analyses and region-wide projects. You will work closely with our FP&A Manager to gain valuable...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Summary:We are seeking a highly skilled Senior Financial Analyst to support our region-wide cost planning functions in North America FP&A. As a key member of the FSD (Financial Services and Data Business) Segment team, you will collaborate with Business Information Services and Experian Data Quality to monitor and improve planning functions through...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Marketing Compliance SpecialistJob Summary:Experian is seeking a Marketing Compliance Specialist to join our Marketplace team. The successful candidate will work closely with product marketing and our broader compliance division to enable growth through marketing practices that serve our customers well and are compliant with local and federal...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Client Support SpecialistExperian is a leading global information services company, providing data and analytical tools to clients in over 65 countries worldwide. We help organizations manage credit risk, prevent fraud, and automate decision-making.Job SummaryWe are seeking a Client Support Specialist to support client success and sales activities...

  • IT Support Specialist

    hace 2 días


    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Global Services Business. As an IT Support Specialist, you will provide technical assistance to employees and contractors, troubleshoot issues, and maintain password security and data integrity.Key ResponsibilitiesProvide Help Desk Support onsite for all client employees and...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    **Company Overview**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.**Job...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About ExperianExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that Fortune has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: Customer Support Specialist IIAbout the Role:We are seeking a highly skilled Customer Support Specialist II to join our team at Experian. As a Customer Support Specialist II, you will be responsible for providing exceptional customer service to our clients, resolving their issues in a timely and professional manner.Key Responsibilities:Respond to...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Title:** Product Pricing Specialist**Job Summary:** We are seeking a highly skilled Product Pricing Specialist to join our team at Experian. As a Product Pricing Specialist, you will be responsible for providing thoughtful pricing strategy recommendations and ensuring timely responses to business opportunities.**Key Responsibilities:**Partner with...