FSD Product Support Specialist
hace 1 mes
Job Overview
We are seeking a highly skilled Product Support Specialist to join our team at Experian. This role will provide critical support to our product teams focused on consumer credit data, reporting, and processing.
Key Responsibilities
- Provide strong product and market support to Product, Marketing, Sales, and Operations teams to drive revenue growth in the North American market.
- Support product enhancements and go-to-market plans to drive market input into the creation and ongoing development of product enhancements or new products and services.
- Support the development and planning of product strategies, including go-to-market activities and product development roadmaps.
- Support sales engagements by providing product demonstrations and participating in sales presentations when needed.
- Provide support to Product team and drive product messaging and positioning.
- Develop sales training and client-facing materials based on how Experian can solve client issues and market challenges.
- Support Product team to manage and improve business operational procedures working with product managers and other internal stakeholders.
- Manage and maintain external and internal facing marketing product documentation.
- Ensure product libraries are current relative to product collateral.
- Support Product team to research billing/invoice requests and revenue tracking on a monthly basis.
Requirements
We are looking for a candidate with 5-7+ years of experience in product support, client services, or a related field. A solid understanding of the Financial Services industry, particularly credit experience, is preferred. The ideal candidate will have strong communication skills, be able to interface with business, analytics, operations, systems, and marketing personnel, and have a high sense of urgency and ability to work well in a matrix environment.
What We Offer
Experian offers a competitive benefits package, including medical, life, and dental insurance, as well as a range of other perks and programs to support your career and well-being.
-
Product Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Experian. As a key member of our Product Management department, you will play a critical role in providing strong product and market support to our teams, driving revenue growth in the North American market.Key ResponsibilitiesActively provide product and market...
-
FSD Product Support and Development Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout This RoleWe are seeking a highly skilled Product Support and Strategy Specialist to join our team at Experian. As a key member of our Product Management team, you will play a critical role in supporting the development and launch of our consumer credit data products.ResponsibilitiesSupport product strategy, product development, innovation, and...
-
Data Product Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoRole OverviewWe are seeking a highly skilled Data Product Support Specialist to join our team at Experian. This is an excellent opportunity for someone with experience in product support, client services, or related fields to grow their career.Job SummaryThe successful candidate will provide strong product and market support to various teams, drive revenue...
-
Senior Financial Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description SummaryExperian's North America FP&A team is seeking a Senior Financial Analyst to support region-wide cost planning functions. The successful candidate will collaborate within the FSD Segment, focused on Business Information Services and Experian Data Quality across the North America region, to monitor and improve planning functions through...
-
Product Support Specialist
hace 1 mes
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the RoleWe are seeking an experienced product management and marketing professional to support our product teams focused on consumer credit data, reporting, and processing. This role will provide strategic support to product development, innovation, and go-to-market plans, collaborating with internal product managers, customers, and partners.Key...
-
Product Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**About the Role**Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. As a Product Support Specialist, you will play a key role in driving revenue growth in the North American market by providing strong product and market support to Product, Marketing, Sales,...
-
Product Support Specialist, Ascend Analytics
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoUnlock the Power of Data with ExperianExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. As a Product Support Specialist, you will play a critical role in driving revenue growth in the North American market.**Key Responsibilities:**• Provide...
-
Financial Planning and Analysis Expert
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Expert Financial AnalystJob Summary:Experian is seeking an Expert Financial Analyst to join our team. As a key member of our Finance team, you will be responsible for collaborating with Finance teams across North America to support department-specific analyses and region-wide projects. You will work closely with our FP&A Manager to gain valuable...
-
Senior Financial Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Summary:We are seeking a highly skilled Senior Financial Analyst to support our region-wide cost planning functions in North America FP&A. As a key member of the FSD (Financial Services and Data Business) Segment team, you will collaborate with Business Information Services and Experian Data Quality to monitor and improve planning functions through...
-
Product Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany OverviewWe are a leading global information services company that helps individuals, businesses and organizations make informed decisions by providing data and insights for marketing, risk and business intelligence purposes.About the RoleThis is a unique opportunity to join our team as a Product Support Specialist, where you will be responsible for...
-
Financial Planning and Analysis Leader
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionWe are seeking a highly skilled Financial Planning and Analysis Leader to join our team at Experian.About the RoleThis is a fully remote job opportunity where you will work closely with the FSD (Financial Services and Data Business) Segment, focused on Business Information Services and Experian Data Quality across the North America region....
-
Customer Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary Wondery, an Amazon company, is seeking a skilled Customer Support Specialist to join our team. This role is responsible for providing exceptional support to our customers, ensuring their experience with our premium podcast studio is seamless and enjoyable.Key Responsibilities- Respond to customer inquiries in a timely and professional manner-...
-
Product Compliance Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Marketing Compliance SpecialistJob Summary:Experian is seeking a Marketing Compliance Specialist to join our Marketplace team. The successful candidate will work closely with product marketing and our broader compliance division to enable growth through marketing practices that serve our customers well and are compliant with local and federal...
-
IT Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completoJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Global Services Business. As an IT Support Specialist, you will provide technical assistance to employees and contractors, troubleshoot issues, and maintain password security and data integrity.Key ResponsibilitiesProvide Help Desk Support onsite for all client employees and...
-
Product Compliance Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout ExperianExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that Fortune has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most...
-
Technical Support Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo**Company Overview**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.**Job...
-
Product Pricing Specialist
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Job Title:** Product Pricing Specialist**Job Summary:** We are seeking a highly skilled Product Pricing Specialist to join our team at Experian. As a Product Pricing Specialist, you will be responsible for providing thoughtful pricing strategy recommendations and ensuring timely responses to business opportunities.**Key Responsibilities:**Partner with...
-
Technical Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Bmns A tiempo completoJob SummaryBmns is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in hardware and software support, with a strong focus on troubleshooting and problem-solving.Key ResponsibilitiesProvide technical support to customers through various communication channels.Assist with hardware and software testing,...
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAuxis seeks a highly skilled Technical Support Specialist to oversee daily urgent and complex incidents/requests as required by their leads and Analysts. This role is ideal for individuals with excellent communication skills, technical knowledge, and problem-solving abilities.**Job Summary:**The Technical Support Specialist will be responsible for assigning...
-
Finance Business Partner
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: Finance Business PartnerExperian is seeking a highly skilled Finance Business Partner to join our team in Costa Rica. As a key member of our FP&A team, you will be responsible for managing FSD Technology FP&A functions for NA, working closely with the FSD Team in the United States.Main Responsibilities:Financial Analysis Leadership: Lead financial...