Client Operations Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Publicis Global Delivery A tiempo completo

Job Title: Client Ops Analyst

About the Role

We are seeking a highly organized and detail-oriented Client Ops Analyst to join our Operations team at Publicis Global Delivery. As a key member of our team, you will play a critical role in supporting our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

Key Responsibilities

  • Data entry and management
  • Supporting media billing processes and reconciliations
  • Liaising with agency support services and vendors to resolve media billing issues
  • Identifying and reconciling discrepant invoices
  • Requesting and processing credits
  • Compiling information for client reporting
  • Tracking client purchase orders and YTD media and fee billing
  • Supporting vendor compliance processes
  • Managing media authorizations

Requirements

  • Bachelor's degree
  • English language proficiency (B2 level)
  • Intermediate to advanced expertise in Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups)
  • Detail-oriented and comfortable working with numbers
  • Ability to thrive in a fast-paced environment
  • Strong team player with the ability to work independently and occasionally unsupervised
  • Effective communication skills (telephone, writing, in-person)
  • Positive and proactive attitude

What We Offer

As a Client Ops Analyst at Publicis Global Delivery, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our media and finance teams. If you are someone who is willing to take on new challenges and work collaboratively with our team, we encourage you to apply.



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