Business Operations Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Unlock the power of data at Experian, a leading global information services company. We're passionate about creating opportunities for consumers, businesses, and society.

**Job Summary:**

We're seeking a skilled Business Operations Specialist to provide technical consultation in the design and implementation of client programs. As a key member of our team, you'll assist in developing mail population segments to meet customer marketing strategies, assess and select appropriate resources for program delivery, and ensure instructions to internal processing teams are clear and complete.

**Key Responsibilities:**

  • Develop and implement client programs to meet business objectives
  • Assist in the development of mail population segments to meet customer marketing strategies
  • Assess and select appropriate resources for program delivery
  • Ensure instructions to internal processing teams are clear and complete
  • Conduct final quality analysis on programs, reviewing accuracy of output

**Requirements:**

  • Associate's Degree in Business Administration or related field
  • 2+ years Customer Service related experience
  • Knowledge of PC office software tools, including Excel Intermediate
  • Good understanding of Boolean search logic/queries for SQL
  • Excellent English, both oral and written communication skills
  • Good analytical and problem-solving skills
  • Strong organizational and project management skills

At Experian, we value diversity, equity, and inclusion in the workplace. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.



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