Customer Support Professional

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

As a Customer Support Professional at Experian, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to resolve customer inquiries and issues in a timely and professional manner.

About the Role:

  • Provide top-notch customer support through active listening and effective communication.
  • Demonstrate strong problem-solving skills to diagnose and resolve complex problems.
  • Collaborate with internal departments to ensure seamless client experience.
  • Conduct product training for users to maximize service utilization.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • 2-3 years of advanced customer service experience.
  • Excellent written and oral communication skills.
  • Strong organizational and time management skills.


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