Global Customer Care Professional

hace 4 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

About This Role

This is a critical position within our organization, requiring a highly skilled and motivated individual to provide world-class customer support. As a Customer Service Representative, you will be responsible for:

  • Handling customer inquiries and complaints in a professional and courteous manner.
  • Providing detailed product information and technical support to customers.
  • Managing and resolving complex customer issues in a timely and effective manner.
  • Working collaboratively with internal teams to drive business success.

Requirements

To excel in this role, you will need:

  • 2+ years of experience in customer-facing roles.
  • Excellent communication and problem-solving skills.
  • A high school diploma or equivalent.
  • Fluency in English.

Preferred Qualifications

Prior experience in the dental industry, proficiency in SAP and Microsoft Office applications, and knowledge of dental terminology are highly desirable.



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