Learning Management System Implementation Project Lead
hace 6 horas
**About Moody's Investors Service**
We are a leading provider of credit ratings, research, and risk analysis to the global financial community. Our mission is to provide investors with high-quality information to make informed decisions.
Salary
This role offers an attractive compensation package commensurate with experience, including annual performance incentive compensation and benefits such as medical, dental, vision, parental leave, paid time off, and a 401(k) plan with employee and company contribution opportunities.
Job Description
The LMS Business Analyst will play a critical role in supporting the Moody's Learning Organization by providing project management support and operations support. This individual will be responsible for handling learning technology roadmap activities, keeping internal customers abreast of status updates, and collaborating with the LMS Manager, Learning customers, and IT teams across multiple levels in the organization.
Key Responsibilities
- Lead multiple concurrent large-scale learning technology implementation projects in all phases of the development and implementation process, ensuring essential procedures are followed.
- Document and track all work between partner systems & development teams and ensure timelines & targets are met in all project phases - the ability to work across multiple functions is critical.
- Keep communication channels (status updates, slack channel) open to end-users, content admins, and larger learning teams.
- Work directly with internal teams and external partners to solve technical issues, build reports, implement enhancement releases.
- Provide technical/functional assistance to learners by answering inquiries and providing immediate resolution or careful redirection of blocking issue within SLA, when needed.
- Understand and articulate system requirements and constraints; maintain documentation, templates, and best processes while working through a case management system, JIRA.
Required Skills and Qualifications
- Previous experience (2+ years) in learning, general human resources preferred.
- Experience working with Cornerstone or Learning Management system.
- Ability to deliver excellent customer care using critical thinking, problem solving, and judgment skills.
- Service-oriented demeanor and willingness to learn with a positive attitude.
Benefits
We offer a competitive benefits package that includes not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.
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