Learning Technology Project Manager
hace 1 día
**Company Overview**
Zm Financial Systems empowers organizations to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people.
We are a global integrated risk assessment firm that aims to provide top-notch services to our clients.
About Us
Zm Financial Systems offers an extensive range of services, including but not limited to, financial analysis, risk assessment, and strategic planning. Our team consists of highly skilled professionals who strive to deliver exceptional results.
Job Description
The Learning Technology Project Manager will be responsible for providing project management support and operations support to the Zm Financial Systems Learning Organization.
This role handles the learning technology roadmap activities and keeps all internal customers abreast of status updates.
The successful candidate will collaborate with the LMS Manager, Learning customers, and IT teams across multiple levels in the organization.
This role supports a fast-paced learning organization and requires effective communication, problem-solving, and time management skills.
Responsibilities
- Lead multiple concurrent large-scale learning technology implementation projects in all phases of the development and implementation process, ensuring essential procedures are followed.
- Document and track all work between partner systems & development teams and ensure timelines & targets are met in all project phases - the ability to work across multiple functions is critical.
- Keep communication channels (status updates, slack channel) open to end-users, content admins, and larger learning teams.
- Work directly with internal teams and external partners to solve technical issues, build reports, implement enhancement releases.
- Provide technical/functional assistance to learners by answering inquiries and providing immediate resolution or careful redirection of blocking issue within SLA, when needed.
- Understand and articulate system requirements and constraints; maintain documentation, templates, and best processes while working through a case management system, JIRA.
Qualifications
- Previous experience (2+ years) in learning, general human resources preferred.
- Experience working with Cornerstone or Learning Management system.
- Ability to deliver excellent customer care using critical thinking, problem solving, and judgment skills.
- Service-oriented demeanor and willingness to learn with a positive attitude.
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