Card Services Junior Business Analyst Professional

hace 12 horas


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

Company Overview

Bosch Service Solutions is a leading global provider of business process outsourcing for complex business processes and services.

We utilize the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.

Around 9,000 associates at 27 locations worldwide support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.

Job Description

**Junior Business Analyst Position Summary**

The junior business analyst will provide support in the Card-to-Pay process with the assistance of an Expert or Senior.

**General Job Responsibilities:**

  • Completing daily tasks including regular phone calls, help desk DMS tickets, new travel cards, and new PCards.
  • Learning the processes and activities required in the Card-to-Pay process through training, skill acquisition, and continuous improvement.
  • Understanding user requirements and correlating them with SAP and NON-SAP functionality.
  • Researching solutions, generating and communicating process improvement ideas with assistance from an Expert/Senior.
  • Working in a team environment, which involves collaboration, active participation in team meetings and tasks, and use of team-based methods and tools.
  • Participating in at least 2 CIP processes and proposing innovation ideas within AP-Area.
  • Following and implementing best practices and processes defined by the company, working with high standards of quality.
  • Participating in status meetings (internal).
  • Attending internal training.

**Required Skills and Qualifications:**

  • Student in accounting or a related field.
  • Knowledge of computer skills including MS Office (Excel) and Adobe Reader.
  • Desired but not required: 1 year of experience with SAP, ERP, and banking portals.
  • English level: B2+


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