Sustainability Insights Senior Business Analyst

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About Citi's BTSS MARS Team

Citi's Business and Travel Shared Services (BTSS) is a global organization comprising over 400 employees, spanning more than 80 countries. Our team supports Citi Businesses and Functions with various products, including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery, and other Business Partner Services.

We are building a pioneering team focused on achieving Citi's Net Zero Operations goal by 2030. As a Sustainability Insights Senior Business Analyst on Citi's BTSS MARS team, you will play a pivotal role in supporting this effort and have a direct impact on the business by contributing to the development and maintenance of a supply chain sustainability data and analytics program at Citi.

Key Responsibilities:

  1. Develop carbon accounting initiatives for the BTSS MARS team
  2. Be directly involved in Citi's Net Zero Operations 2030 initiative
  3. Learn and work with cutting-edge technologies
  4. Explore complex data structures and data models
  5. Participate in an open, welcoming team environment

Job Requirements:

  • Support the development and maintenance of sustainability analytics processes within an operations team at a major financial institution
  • Build and maintain relationships with relevant stakeholders, including engagement on new and existing projects and deliverables
  • Support the execution of the Enterprise Carbon Accounting strategy
  • Complete all baseline deliverables independently and on time
  • Participate in project planning and management
  • Monitor and track progress on initiatives
  • Develop and maintain program management processes, dashboarding, and reporting
  • Manage documentation, gather business requirements, create business process flows
  • Participate in employee engagement and peer learning opportunities related to data and analytics

Ideal Background:

  • 3+ years of work experience in business analytics or a similar role
  • Enthusiasm for helping team members improve their skills and grow their careers
  • Excellent communication skills, both written and spoken, as well as the ability to present advanced analytical concepts to diverse audiences
  • Exceptional stakeholder management skills, including comfort interacting, resolving disputes, and negotiating with leaders at all levels in the organization
  • Able to influence other teams and stakeholders without authority
  • Comfortable working through ambiguous situations autonomously to define precise requirements and priorities and drive outcomes
  • Attention to detail, sense of urgency, and commitment to deadlines
  • Experience using database technologies and various reporting tools

Desirable Skills:

  • 1+ years of experience in sustainability analytics


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