Strategic Data Insights Analyst
hace 1 semana
At Hewlett Packard, we are seeking a highly skilled Data-Driven Operations Specialist to join our team. As a key member of our organization, you will be responsible for analyzing and interpreting large datasets to drive actionable insights and automation.
The ideal candidate will have a strong background in technical consulting, data analytics, and IT operations. You will work closely with Senior IT leaders to present analytical results and recommendations, and will be expected to stay up-to-date on new product features and technologies.
We are looking for a team player with excellent communication skills and the ability to work collaboratively in an international, fast-paced environment.
Key Responsibilities:
- Analyze and baseline customers' digital experience scores to drive actionable insights.
- Influence customer IT business decisions using proven data analytics and business insights.
- Lead data analysis projects from end to end, including business and data requirements gathering, data modeling, data validation, and visualization.
- Collaborate with customers to integrate data analysis into IT operations and streamline their incident and problem management processes.
- Stay current on new product features and technologies.
Requirements:
- BA/BS in computer science, computer engineering, or mathematics.
- Minimum of 3-5 years of experience in technical consulting, data analytics, and IT operations roles.
- Ability to perform data analysis on large datasets to drive actionable insights and automation.
- Proven use of business intelligence and data visualization tools to deliver insights and analysis.
- Excellent communication skills and ability to present to senior IT leaders.
- Experience with enterprise transformation projects and IT operations and ITIL methodology.
Preferred Qualifications:
- Experience with digital employee experience management platforms.
- Experience working in a Scrum Agile development environment.
- Fluency in English and excellent written, digital, and verbal communication skills.
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