Senior Business Systems Analyst

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**Experian: Unlocking the Power of Data**

We are thrilled to share that Experian has been named one of the 100 Best Companies to work for by FORTUNE, and in the World's Most Innovative Companies by Forbes Magazine. We prioritize our culture, seeking passionate individuals who value teamwork and strive for excellence.

As a Senior Business Systems Analyst, you will play a key role in developing and conducting operational monitoring processes to ensure timely and accurate delivery of benefits to Experian Partner Solutions (EPS) clients and customers through world-class operational readiness, controls, and oversight.

**Your Key Responsibilities:**

  • Develop SQL queries to aggregate, analyze, and interpret business data for quantitative and qualitative analysis to support EPS products and benefit delivery
  • Assess and address issues pertaining to daily control reviews, critical components in ensuring delivery of products and services to customers, measured by KPIs, SLAs, and performance thresholds
  • Build and utilize Tableau dashboards and other data visualizations to exhibit business insights into benefit delivery performance and trends
  • Conduct operational gap analysis, identifying gaps and closing them through customer-centric monitoring capabilities using existing data analysis tools

**Required Skills and Qualifications:**

  • 2+ years of strong hands-on SQL query development experience
  • Adept in querying relational databases, Excel, and other data platforms (AWS Redshift and Python experience is a plus)
  • Experience creating data visualizations with Tableau or other visualization tools
  • Proficiency profiling data, including data analysis, discovery, cleansing, and transformations
  • Self-motivated with an attention to detail, analytical focus, and problem-solving skills while operating individually and as part of a team
  • Strong oral and written communication skills, with ability to formulate and present analyses and business cases to technical and non-technical stakeholders

**Estimated Salary:** $80,000 - $110,000 per annum, depending on location and experience.



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